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  • Very unprofessional! This would have been my 1st time visiting this salon, and I had an appointment at Aspen today with Chirin, and my appt was at 9:30. I arrived at 9:25 and the receptionist stated that she had not yet arrived. At about 9:38, I said to the receptionist "did she not know she had an appt?", and she had no idea. She than texted and called got no answer. Chirin called a few minutes later (around 9:50) and from what I could tell from the convo was that she was trying to pawn me off on other stylists, the receptionist informed her that the only other stylist was already with 2 clients. After the phone call the receptionist told me approx 10-20 minutes, I sat for about 5-8 and said forget it, why in the world would I give this place any of my business. I thanked the receptionist and left, I told her that this was very unprofessional and I do not want to do business there, and the receptionist as well as the other client in there agreed! I don't get much free time to myself sans the kiddos, so I am so annoyed that I had to ruin my saturday by wasting my time at a place like this.
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