We have been going here for over seven years, since we got our dear dog Bailey. Bailey seems to be ill. We took her in Tuesday for blood and urine works. Were suppose to get the results the next day. No calls. We called Thursday morning and were assured we would get a call back. No return calls. Called again this morning, still no call back. They can not be that busy than no one calls back. Our dog is sick and needs treatment. This is no way to treat a dog. Very disappointed after years of good service.