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  • I'll start by saying the food was VERY good and the service was very good as well. However, I am genuinely disappointed by the lack of communication from Management. When I booked online in the comment section I informed that the night we were dining was my wife's birthday and our 21st Wedding Anniversary (yes we got married on her birthday). I called a few days later to reconfirm the time of the reservation and asked the hostess if she say my note to which she replied yes. On the day of our reservation I received a call later afternoon asking if we still planned to dine there that night. My response was "absolutely and we're very excited". I again asked if they saw a note about birthday and anniversary to which once again the hostess replied "Yup, I see it there". So the long of the short-ABSOLUTELY NOTHING was done. No greeting-NOTHING. Let me be clear that I was not looking for something for nothing. It's my pleasure to buy my wife a $12 piece of cake I simply wanted an acknowledgement and at most a candle on the piece of cake. I was not looking for complimentary beverages or anything. Needless to say this was truly disappointing. I called the following day and spoke to a manger and expressed the embarrassment and disappointment. The Manager apologized and offered us a free dessert if we were to come in again. The obvious answer is I am not going to come spend upwards of $200 for a free piece of cake. I'm sorry Carbone but this was a one strike and you're out. I know I am a tiny fish to the multitudes that you are serving but you should know that as a local I will not be returning.
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