Very disappointed with Fletcher's (now Firestone). I made an appointment 2 weeks ago for a brake job. I specified when I made the appointment BRAKES. After the oil change today, Fletcher's called and said they didn't have time to do my brakes today. I'd have to bring my car back another day. They have wasted 2 weeks of my time when I could have gone elsewhere and been done with it. I wonder if it has anything to do with the coupon I submitted? I'm assuming they didn't want to honor it. We will not be returning to this place. I suggest patrons go elsewhere too.