We came from out of town to support Winterlicious 2016 and we are leaving this city with a bad taste in our mouth, literally. We are so disappointed about this restaurant and the lack of quality they put into their food and experience.
I ordered a Caesar salad which had old lettuce going bad and stale croutons. A steak which was sent back three times. The first cut through, it was much too rare for my medium rare taste (and I do like steak quite pink just not red) so I sent it back. A couple of minutes later, they gave the same steak back with darker grill marks on the bottom and I cut through it again (this time it was the quarter of the steak) and it was the same rareness. I showed the server who kindly asked and he took it back again. The third time it came out, it was completely burnt on the bottom of the steak. I had hopes that the restaurant would not charge us this upsetting meal but the server said the chef/owner would not budge on discounting. The two servers also offered us alcohol on the house, which is totally against the liquor laws! I really hope this restaurant gets shut down soon because they aren't able to make enough money due to lack of customers. The chef/owner needs a wake up call.