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  • Dear Golden Nugget, First I would like to say I could have easily given you a four if it was for the fact that one, your elevators are disgusting. Why would you put carpet in elevators that you know are going to be thrown up in on a daily basis? Seriously? It really would be an easy fix, I am not talking everywhere, just the elevators. I mean we( the select few sober people) are stuck in there through several floors gasping for air or holding our breath. You have thrown in the towel where the elevators are concerned. Second, again this is about impressions here and I would think you would care. Your hallway carpets are just plain gross( we stayed on Carson tower). I did not once see some one cleaning the elevators or hallways during our stay, this cost you a star you should take pride in every area. I think it is great you have a lady shining the metal railing in the front desk area( where the four or five stairs go up toward the pool) yes I noticed. Obviously you care about impressions there once you pass Starbucks and head into the elevators it's gone. Why? Okay the rooms were not bad,pretty good actually, for those reading the review I spent the entire trip thinking there was no hair dryer but there is one located on the top shelf of closet, I found when I checked the room for missed items when we were leaving. Also they provided a pair ear plugs for noise( good job on and this one Golden Nugget). Two final notes, this is where you guys shined. The service was outstanding the bell hops, front desk and every other worker we had contact with was great. The pool was just amazing we saw a boy fall and hit his head and everyone responded quickly and with concern. You have several lifeguards and each one took the job seriously. The kids had a blast playing for hours in the pool which half was shaded and kept my fair skin children from getting burnt, also going down the water slide, which goes through the amazing fish tank, how cool is that?
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