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| - We used to live right around the corner from the Hi Scores on Stephanie and loved it. They had a great food selection and some awesome games. It was a place where we met up with friends to have a great evening out. We were having another friends night out with seven of us and this location was much closer to the majority of the group, so we decided to try it out.
What a terrible mistake that was. My wife and I arrived a little later than everyone else, so it was no surprise they had their drinks already. We were seated in the bar area and we were the only group in there. We waited for the waitress to figure out we were there, which took 5 minutes. My wife ordered the Start Button and I ordered a coke, and we both asked for a water. The coke and booze took 10 minutes, at which point we all ordered food, and waited to see if she would ever bring the waters we ordered. Nope. We asked again and she ended up bringing my wife a water 5 minutes later. I asked again. More minutes elapsed and she finally brings another water to our table, at which point one of our other friends decides she wants a water. The waitress literally picks up the water that she just set down in front of me and gives it to our other friend who just ordered it and then asks if anybody else had wanted a water.
It took the entire kitchen to eventually bring out our meals and our waitress just stared at them dumbfounded as they, arms full of plates, tried to dish out the entrees while she, standing there empty handed, did absolutely nothing to assist them.
This was the kind of place that made my spidey sense tingle about food safety. I ordered the Bison Fig Burger, though I had friends taste it and smell it before I would eat it. One of our group ordered a salad with grilled chicken and half of the lettuce came out slimy. She disgustedly picked it off and showed the waitress, who tried to explain it away before finally offering a replacement item. My burger was $16 because it's bison but everything seemed to be a touch more expensive than you'd expect out of a barcade.
We had hoped that their selection of games would make up for outrageously bad service. We were mistaken in that regard too. Most of their games are horribly dated (and not in a good Space Invaders/Asteroids kind of way) and the variety wasn't even close to the other location's.
At this point, the waitress had unsurprisingly messed up the bill. We didn't even care. It would have taken another 15 - 20 minutes to flag the waitress down again, so we just paid so we could leave. Even though this place is not even all that large, and we were the only table seated in the bar area for a long time, I feel like 85% of our time here was spent waiting for the waitress. 5% was spent eating and and the other 10% was spent marveling at how messed up and disappointing everything was.
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