I went here at around 8:00am on a Friday and I was the only one in the room, so I had time to browse. There are bakery display cases that house the various tarts and cakes. There are refrigerators on the far end of the room if you want ice cream or frozen goods that you can bake at home. Behind the counter are shelves of viennoiseries and breads. None of the shelves or cases were filled to maximum capacity; however, it was very early in the morning and it makes sense that they'd bake things in scheduled batches.
The one thing that made me slightly wary about coming here was the mixed reviews floating around the internet about the service. The bakery has a professional and elegant atmosphere and I think the service matches that tone. The lady at the counter when I was there was unhurried and polite but not overly ecstatic/cheery, which I thought was fine. She did provide helpful answers to my questions (if you don't see an item that you want, ask them because they might have it in the back room).
I did encounter a small problem: the lady gave me the wrong number of certain pastries (the total number of pastries was correct, though). I didn't catch the mistake until I got home. Next time, I will be more vigilant.
I didn't see this mentioned elsewhere, but the prices for viennoiseries (pains au chocolat, croissants, Danishes) are about $3.25 each at the moment. Other prices can be found on their web site. The praise that they get for them is well deserved!