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  • This place has great potential, I am going lightly and regarding it has opening weekend pains, however at least 4 front of the house employees working and only 4 people in there (my friend and I included in the 4) I expected clearer direction. I will go back a second time to form my final opinion. So below will be my first impression. I walked into to who I think my be one of the owners, there is no signage to indicate that you order at a cash register and not sit down. (I personally think they should reconsider this format) He starts handing me menus and telling me specials and I don't even know what I am doing. So we walked off and sat down at a table since no one told us to order at the cash register and the giant chalk board when you walk in has a monthly calendar versus directions with arrows that say "seat yourself" and "order this way" Anyway, we sit down and all and there is one other table in there right next to us. I server is talking to them so we assumed that she would help us next. After sitting there for 5 mins we finally figured out that we are suppose to order at the register. I don't mind this format as long as it is done efficiently. My only suggestion is that you make sure the customer knows what to do and put the deserts and some deli/cold items BEFORE the register, along with the jams over by the sitting area. We order, get a number and sit down. We ordered and split the Nosh (cheese board) and Cuban pork sandwich. Both were very good and my only comment would be to include a jam or honey with the blue cheese. However the sandwich was flavored perfectly and found it rather delightful. It was delivered by a server and another girl who must be learning to be a server, they had a discussion on how to present and we had to sit there and wait to eat while we were used as training and the girl in training was clearly nervous and the girl instructing was say things like "your going to have to learn" it was rather uncomfortable. I would recommend writing down what you want to say to describe the food and straight read it. But that's me. Anyway, overall the food was good and if they improve the flow of the restaurant and front of the house service they will crush Arcadia. I will be back in a couple weeks to give it another try and I am looking forward to trying their dinner with some slight spins on comfort food.
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