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  • When I first checked in, the room they gave me had a huge stain on the carpet. It looked like a water stain, so I called the front desk and asked them if I could switch rooms. They called back about 5-10 minutes later and gave me another room on a different floor. The room felt dirty and the carpets seemed like they hadn't been cleaned in a long time. The bed was a sleep number bed, which was exciting at first, however the remote didn't work and I was stuck sleeping on an uneven and extremely uncomfortable bed. There was no mini fridge in the room. The breakfast in the morning was good and the blonde lady who was working down there was very nice and helpful. She was the only good thing about this hotel. She is the reason I am giving it 2 stars On the last morning I was there, the maintenance staff entered my room around 10:15 without knocking even though I had the "do not disturb" sign on my door. Luckily I was fully clothed, however I was very upset with what happened. The lady who came in didn't even apologize but simply asked me what time I was checking out. Check out is at 11am, so entering the room without knocking at any point before that is completely unacceptable. I told the front desk manager what happened and all he said was "sorry I'll tell maintenance not to do that," but although he could see how upset I was he offered me nothing in return. I would avoid this hotel if possible, there are much nicer ones with better service in the area.
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