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  • I was blown away at the customer service at this store. From literally the moment I walked in the TJ Maxx side to walking all the way into the HomeGoods side literally every employee had an honest smile on their face and asked if I needed any help or if I was finding everything okay. There was a minor issue at the fitting room with the girl that was there but not worth mentioning because everyone else there made up for it. I met a lady named Delores in the bath area of HomeGoods and was asking questions regarding some items I was looking to purchase and she went above and beyond to help me. I vaguely mentioned the incident at the fitting room and she told me she would pass it along to the appropriate person. After checking out before leaving, the Tj Maxx manager approached me and wanted to talk to me about the incident in the fitting room. I told her it wasnt a big deal anymore I was more annoyed than anything and that I wasnt looking to get anyone into trouble or getting fired. I just didnt like I was treated differently compared to my friend that was there with me along with other clients I saw going in and out of the fitting rooms. She apologized on her behalf and on behalf of the company and I made sure to mention how extremely pleased I was with everyone else, their customer service and of course her and Delores's professionalism. These 2 managers definitely deserve recognition for their exceptional management skills and customer service - to say the least. They deserve praise and a raise! Id gladly have them work for me if I could - that is how wow'd I was with them. Thank you so much ladies! You're both the reason I felt happy and comfortable being at your store, wanting to be a dedicated regular return client and just wanted to make sure I passed the message along. Your hard work shouldn't go unnoticed. Thank you!
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