The selection of items here is amazing, from plants to furniture to bird feeders to gift items, like Vera Bradley. Alas, customer service is poor. I walked around for 20 minutes and no one said a word to me, despite passing by 5 employees, only two of whom were legitimately occupied with customers (although the one was bustling about in the plant section pulling something together for a customer and passed me multiple times without even a "hi"). I immediately downgrade any business whose employees don't acknowledge customers.
UPDATE: June 15, 2018. Stopped in with my son and looked at plants for 15 minutes, then took a lap around the store. NOT ONE EMPLOYEE ACKNOWLEDGED US. So freaking weird.