Went in today for the first time of 3 appointments I will have. Am getting my upper and lower leg hair removed. The receptionist at the desk was doing a fine job getting me my papers but a bleach blonde gal come up and insulted her and took over. I felt bad for the lady that was helping me and uncomfortable that she was so rude. A young gal named Tatum did my procedure and was super great. I saw she had a tip jar with only a $20 in it which reminded me to tip but I wanted to tip $10 and she didn't have change so I will leave $20 after my next visit. What is a fair tip anyway? We spent about 20 minutes together.