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  • 8/24/16 So the nice girl came into the office and sold me on doing the window in my 2007 Silverado. I knew it was a bad idea and did it anyway. My bad. Installers spilled the black seal dressing on my dash and floor mat. then had a window tint (Limo) that came down about 3-4 inches below the AS1 line. Illegal in AZ and a pain to see out of. I called to get that removed and the black spot cleaned off my dash. the responding tech told me the spots were from my dash peeling until I pointed out the floor mat with the same spots. then he was unable to clean them off. he did remove the tint but now I have sticky &%#@ on the inside of my window and my interior antenna for On-star keeps falling off and hanging down. I wont have them back to fix it since they don't seem to have anyone that is a true professional employed. Not happy with crappy, If we are quick to criticize then we need to be quick to acknowledge good. Well I am now impressed with the quick response from Chris the Manager. He has reached out to me and is personally now in the process of making it right. I will keep you updated. 9/27/16 So as a follow -up to my error in judgement. The original installer came out and asked what was the problem with the window? I would have thought given the situation he would come understanding what the problem was. So I explained it again. He said he could clean the glue off my windshield and they did. I opted not to tell him about the black dressing they dripped on my dash for fear they will make it worse at this point. I will not be using them for any future work. and would recommend you find another windshield installer. Seems to be a business model of hire private contractors to do the work and have no real control over the quality. Professional seems to be a cheap word now days. Sorry...........
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