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  • I gave this place four tries before deciding to leave a review of Merci. The food is good, but the service has consistently left a bad taste in my mouth. Every meal I've ordered -- unaltered and straight off the menu, not even off the specials board -- has been made incorrectly or doesn't contain ingredients in the description. Twice, I have ordered a sandwich, which is more expensive than the menu's open-sandwich (flatbread) alternative. I didn't receive a sandwich either time. The second time, I made a point to be specific -- "I want the sandwich with two slices of bread from this section of the menu." And I still received an open-faced sandwich. I'm a businesswoman, so I order to go and am disappointed when I unwrap the bag and find something different from what I ordered. What makes this worse is I've been stiffed a few dollars repeatedly by receiving the wrong menu item. This restaurant needs to address its communication issues between its servers and kitchen staff. All of this said, everything from the pastry case that I've had is well-composed. I just wish the entire cafe was as well-composed.
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