So I randomly popped in here the other day with a jewelry issue. I bought this BEAUTIFUL watch online and absolutely love it, but it was too big and needed some links removed. Carrie at the Kay Jewelers at Town Square took care of my watch. She's a lovely person and super professional. She even gave me a recommendation for a nail salon. I had a great experience here and will be coming back for all jewelry adjusting/repairs in the future. Thanks Carrie!!