The hotel is an older place that is far from a resort. The restaurant is only open for breakfasts. the pool area is nice.Our room was given to us with all sorts of problems. Our room, they explained that the light in the bathroom had a bulb burnt out. It was so dark in there.. The shower curtain was on a slant so you couldn't close it properly causing the water to go on the floor. The toilet ran unless you flicked the handle several times. The A/C worked but sounded noisy all night.The door had a trick to opening it as you had to snap it up & down several times to open. Upon checking out was told that our Best Western points weren't earned there as we booked with hotels.com..?