Petra's my girl! She's super personable and creative and gave me just the cut I was looking for - even on a repeat visit when she challenged me to try something that pushed me out of my comfort zone. I really appreciate that she knows how to work with problem hair like mine and is willing to give and take ideas. The salon is a hidden gem, being upstairs, and the front desk peeps are always on the ball. Plus they're cool about returns and exchanges on their products. Unfortunately they only carry one line, which I find way too chemical and perfumed, but they did set me up with a sweet highlighting crayon.