Worst costumer service at front desk ever! at about 10 in the morning we heard people from upstairs walking and banging stuff on the floor. Couldnt go back to sleep so we decided to call front desk to complain. The general manager just told us to switch rooms because they have construction going on upstairs. I got a little upset because obviously my point was, we couldnt go back to sleep! Now were supposed to pack all our things and transfer? To make the long story short, the GM just said, "we will refund your money if you leave" RUDE AND SO NOT HELPFUL AT ALL! It was my husband talking to them on the phone, being cranky cursed at them ONE TIME for having bad service. 5 minutes later, the security BANGS on our door repeatedly, saying we said all kinds of curse words to the front desk(which was a big fat lie) and asked us to leave. they returned all of our money(still not the point) apparently they dont need costumers and it looks like thats how they handle costumers that they dont want, just send them packing.