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| - If you're looking to open up a successful local restaurant, I suggest coming in here and taking detailed notes. But be sure that, while doing so, you're eating some of their deep fried French toast.
I remember dining at Original Breakfast House with my girlfriend during their earlier days. It was popular then and, over time, has become increasingly more popular to the point where wait times can sometimes be not what you'd expect for a place operating out of this area.
The thing is, the success is very well deserved.
Okay. So I'll openly admit, there are a few better breakfast places in Phoenix if we're going to talk about specific items. But the reason why I think OBH has continued to work so well is that, rather than putting so much emphasis one or two single items to sell the place, they manage to make consistently good food that has never disappointed either myself or my girlfriend.
Look at the wall photographs or read up on the restaurant's owner. The man has quite a history in the restaurant business and clearly knows exactly what he's doing. Plus, he always seems to be there, which doesn't seem to be the case for most places once they become so successful.
Do I like their adoption of a "Cash Only" policy? Honestly, I understand the logic, but still see it as a bit of an inconvenience considering I stopped carrying cash around 14 years ago. Personally, I'd be more content with just paying a "convenience charge" on my card, but oh well. If you look at the crowds, I'm pretty sure their loyal customers don't mind, even though I'd admittedly come a bit more often if it didn't require me to detour to my bank's ATM every time.
Note: There are ATM(s) on-site that are free to use - although most likely are not free from your own personal bank fees.
Anyway, I enjoy their little twists on traditional foods. My girlfriend typically orders their banana and pecan pancakes, while I always request a side of their deep fried French toast, regardless of what else I end up getting.
Servers are always prompt and pleasant. We've never ran into an any real issues. A request for hot coffee after the original pot was barely lukewarm was resolved without any fuss.
It's always nice to see local places like this grow to amass such a huge following. And I also think it serves as a very good example that you don't need a fully stocked bar with trendy mixologists, techno music, and over-the-top menu items in order to be successful.
Just serve good breakfast and do so consistently. I wish more places would mirror this approach.
Highly recommended!
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