Brought our two Yorkies here after hearing from a few people how great it is. We had a terrible grooming experience (at another place) previously so I was a bit apprehensive. Holly called me a few hours after dropping them off to let me know they were ready for pick up. When I got there Holly was working on another pup and she was so gentle. She came out to greet me and our little fur babies followed her out, so I knew they weren't locked in a back room, they were with her while waiting for me to pick them up. They were happy to see me but not scared so I know they were treated well. They looked great, smelt amazing and the price was reasonable. We will definitely return!!!