I really wanted to love this place, but was shocked at the lack of service. My colleges and I, about 7 of us, waited over 75 minutes for our order without even a word or apology from the manager. When we arrived, there were only a few people in the place so I can't even justify it being busy. When we finally asked to put our order in bags so we could get to the office on time, our server even apologized that her manager wouldn't acknowledge us or their shortcomings. As a business owner, reviews are not a thing to take lightly and I know how devastating a bad review can be. I therefore write this in hopes that the folks at Morning Squeeze take this as a lesson learned and make some changes. I don't want a discount and I don't want free food. Simply, and acknowledgment of a mistake and give me a reason to try you again in the future.