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http://www.openvoc.eu/poi#funnyReviews
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  • The service sucked bad for my first experience here.... I ordered one order of the thai chicken fried rice which includes your standard thai ingredients: rice, carrots, peas, egg, chicken, etc... plus pineapples and cashews. I was thinking, "pineapples and cashews... I love pineapples and cashews in my rice (reminds me of home)." I was saddened to find my plate contained no pineapples and cashews and brought it up with the server. That's when the funk experience happened.... I tell the server (we'll call her server A) that my dish has no pineapples and cashews. She looks lost for a moment. The server walks to the back and looks at the menu and brings it up to one of her other coworkers (whom we'll identify as server B).. Server A comes back and says we have no pineapples. I tell her I should've been told this prior to receiving my order. Server A goes back again to talk with Server B. Then I see Server B walk to the kitchen and comes back with a can to open it. "The can looks like a can of pineapples" I think to myself. She walks back to the kitchen... and sure enough comes back with a serving of cold pineapples and fresh cashews to go into the fried rice. Frustration kicks in for me. Now... I've had pineapple fried rice back home in Sacramento.... and pineapple and cashews can also be fried into the rice...... hot pineapples go much better with fried rice than cold pineapples. I get the sense these people don't know what they're doing and cancel my order altogether telling them to take the plate away. Server A appears slightly panicked and walks to the back to talk with her server B (again). They look at the menu.... talk... and then comes back to tell me I wasn't told to include the cashews and pineapples in the order. (really?) We go over the menu together. There's no indication in the menu that I have to request these to have it in the order. She sees what I see as I call her bluff. She apologizes. The experience doesn't end there. At the end they still include the rice in the bill even though I didn't eat my dish, told them to take it away, and told them to take it off the bill because I didn't eat it. Blah... Apparently there was another table that had a pretty bad experience (maybe they'll be yelping here shortly). These people seem to look out more for their bottom line than focus on a positive customer experience. Do not recommend.. One star. Stay away.
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