The food here is outstanding, the Calimari is great and the Fig and prosciutto pizza is amazing.
We received a coupon for this place so I brought some friends and the family and it was a pretty good experience. It was Friday night, so the wait was a little horrendous but once we got seated the service was pretty good overall. Some kinks are being worked out since they opened just recently but nothing unforgivable.
We were brought an incorrect order, and the staff comped it and brought out a replacement without hesitation. This impressed me.
They have a really good special on Sundays if you have kids, two kids eat free for every one adult all day on Sunday.
I have to say though that the prices are pretty high though so know what you're in for before you go if you can check out their menu on the web.
Also, if I had any suggestions for them I'd say install some lights on the patio so people can be seated out there at night, and install some benches out front so people can sit while they wait (currently there is no waiting area indoors and nowhere to sit, this is pretty rough if you've got children)
It may sound like I have a lot to complain about but really the positive outweighed the negative in a big way so I am giving this place 4 stars. If you've been to other high-end pizza places and have been gloriously underwhelmed (Biancos) then Upper Crust is a place you are going to like.