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| - My husband and I went to BigTwo Toyota on Sunday to buy a car. It was long over-due, something we kept putting off. Needless to say we drove up in the parking lot of the dealership and was greeted by Monty Dyke. We didn't even got the opportunity to walk into the doors. It was as if he knew we were coming and waiting to greet us. Right off the back he asked, what brought us in, we told and the experience from there on was the most remarkable I have ever had in customer service.
He listen, very attentive, absolutely NO and when I said NO, it was NO sale pressure at all. See I absolutely dislike sale pressure and would have walked away. Because I dislike people who tend to be politician and feel they know what's best for me.
He was the total opposite. He gave feedback and ideas, but was more interesting in our ideas and what we were looking for. I would recommend him a million times. The absolutely best employee and experience and we walked away with a brand new Toyota Prius and I love love love my new car. And oh let's not forget Diego....he honestly is in the wrong line of work, I complete comedian, and great person. The financing experience was so smooth and honestly easier than I thought it would be.
If you are looking for a car and a wonderful experience, go ask for Monty and sit with Diego, the best experience you will ever have and you won't regret it. Oh they give free lunch. Guess I should' t give that away but it's a plus.
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