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| - My experience at this vision center was top notch. I could not be happier with the care that I received, both from the physician, and from the extraordinarily helpful staff! This visit was stressful for me, as I knew I needed bifocals/progressives for the first time, and I was very happy with the kindness and sensitivity the staff showed to this reality of aging. They sent me a text message the day before my appt with the time, address and phone number to remind me to come in. I was seen within 10
Minutes of my appt time.
I was particularly impressed with my optometrist, Dr. Klepfisz, he was very professional and knowledgeable, and immediately established great rapport. He was thorough about what was going to happen and why. I hate eye exams and flinch a lot, he was very patient with me, and managed my squirming as with gentle firmness. I usually kind of panic and this exam went better than most. Thanks, Doc!
I was also very pleased with the selection of frames, it was clear that the staff was very familiar with their inventory and gave me lots of helpful feedback on what looks good on me. When I initially selected a frame, they were very helpful in selecting several different frames that had the elements I was looking for, but were much more flattering on my face. My biggest problem was that soon I had too many great options to choose from, and narrowing it down to just one was the hardest part of my visit. They were very patient, and offered tons of feedback. In the end, I got exactly what I was looking for.
On my way out I got a pair of disposable dark glasses so my eyes wouldn't be agog when I stepped outside. Absolutely recommend!
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