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  • I am going to have to go back and make my previous 4 star review into a 5 star one. Vivian and her sons at Myers' Star really do blow everyone out of the water. I had taken my car in to Chandler Mercedes because the AC was blowing hot air. After they took my car apart (and charged me close to $300 for it) they gave me a quote to fix my AC for $1100 on top of disassembling my car! So $1400 (not inc tax) to get me through a hot summer. I said I'd think about it...and made an appointment with Vivian. $1100 later, I got the same top quality service I may have gotten at the MB dealership, but with one BIG difference - MB said my AC was busted. Vivian's crew said my AC just needed to be SERVICED. I got my spark plugs changed, AC serviced and my service B done as well as some minor repairs for the nice tidy sum of $1137. The man who worked on my car, Derek, talked me through what was really wrong with my air conditioning. I wasn't talking to a customer service guy. I was talking to the man who actually worked on my car! I liked that. See the difference? The quality and work is just as good, if not better than any of the MB dealerships. Forget ever going to the dealership - come to Vivian instead. Not only was everyone friendly and courteous, but they have complimentary loaners providing you have insurance. It's not guaranteed they will always have a loaner, but I've been able to get one the times I've been there. All Vivian asks is that you fill up the tank. All I ask is that you put premium fuel in it if it says so - she's not charging you for the loaner, ok? This is one local business I feel that is truly exceptional in the area. If you have a MB (or BMW or Audi), come to Myers Star - you will not be disappointed by the service or prices. What I fully appreciated was in the two times I've brought my car here, there is a detailed list at the end of the invoice with recommendations and pricing of what should be done so you can plan your budget accordingly. Thank you, Vivian and everyone at Myers' Star Independent MB Service for making my girl happy and purring like the Benz she is.
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