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  • UPDATE: After posting our review the dealership contacted us, and offered to take another look at our car as well as a loaner car while they worked on it. After looking at it again they changed the oil pan gasket, valve cover gasket, and drain plug and the Jeep does not seem to be leaking oil any longer. We appreciated Kat and Marnie and the concern they expressed and ensuring the vehicle was repaired. While the process was very frustrating, we were very thankful that Earnhardt reached out to correct the situation. ORIGINAL POST: We would highly discourage anyone from purchasing from Earnhardt Chevrolet. We recently purchased a used car from the dealership and the sales team did not honor the agreed terms and conditions of the sale even after talking with multiple sales representatives/managers they refused to repair or acknowledge the oil leak, that was agreed in writing they would fix, even after providing pictures showing the oil leaking on our driveway. Not only were they not willing to honor the agreed upon sales terms, but they also never contacted us back after phone calls and email. In an attempt to find someone who could ensure the terms and conditions of our sale were honored we searched the website, called Earnhardt Chevrolet, and requested on social media contact information for a general manager or head sales manager and were told they did not have that information. It is a week and a half since our purchase and we would encourage anyone considering purchasing from Earnhardt Chevrolet to reconsider. Our car buying experience was filled with frustration, unfulfilled promises, and a complete lack of care on behalf of the dealership.
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