I first came to Shane Co over 15 years ago and have been making all my jewelry purchases here ever since. I was buying an engagement ring, nothing extravagant, and was treated like royalty. I was on a VERY modest income and had a budget to match, but I still felt as tho I mattered and respected. Now that I am fairing a little better I am so happy they offer the availability to upgrade while maintaining the value of the current set. Not only did I upgrade but I bought a wedding band as well, my wife was floored! I love the maintenance they include free of charge always keeping the rings looking their best! One of the perks to the maintenance is sizing, which I needed after gaining all the love lbs over the course of the marriage! I thoroughly enjoy being here because I feel welcomed just as family! Of course ALWAYS with a brilliant smile by their reps! BRAVO Shane Co, BRAVO!!