I went to this location 12229 after work to pick up food for my pregnant wife and my self. Not only did it take me over 8 minutes to get my food as I sat at the window my order was completely incorrect. Normaly I don't do these surveys but it caused a major issue and we could not eat the food.
From what I orders for my wife mild 2pc big box upgraded to breast with mash potatoes and coleslaw ( this is what she's craving).
For my self I ordered the 3 pc spicy tenders with Cajun fries for both sides and a extra side of red beans and rice.
From looking at the boxes I received all chicken no tenders.
No red beabs and rice instead they give mash potatoes.
The fries where cold and old.
My wife couldn't eat her chicken cuz they gave spicy not mild for both.
Lucky she was Abel to eat both sides of mash potatoes and the Cole slaw while the rest of the food went into the garbage. I called the store before and told them the situation and the lady who answered the phone " Popeyes can i help you" I explained the situation and she stated "well if you want you can bring it back" I live in vegas and at this time it's rush hour me going to that store would take about 40 minutes there and back. No other solution was given i felt as if i was rushed off the phone as just another piece of trash thrown away as if it is not her problem. I would like this fixed $14.58 was spent I don't want my money back i just want it made right!