The leasing agent Rachel was one of the most rude, snotty, disrespectful people I have ever come in contact with. Before I was helped I heard her treat two current residents poorly and just say there's nothing I can do. No explanation, no offer of help. This review is only for her not the complex, however in my experience of the leasing agents are rude and unhelpful then your time at the complex will not be enjoyable. She will just stare at you with a look that says what do you want me to do, you're inconveniencing me.