Never again!
Never again will I attempt to order anything from this company. I was literally told on the phone, when I called 48 hours in advance to order a birthday cake, that "we're booked - good luck" and was hung up on... WOW! I didn't even get a chance to ask my question. Thanks Gwyneddh Jones!!!
So there it is... never again. I have a choice and choose never to do business with a company that has no professional decorum.