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  • Oh Utah chains, you have managed to disappoint me again. I ordered takeout from blue lemon last night since it is close to work, and it's hard to find vegetarian fare in our cafeteria. Getting takeout is confusing because there is no separate line or register. I went on a busy Friday night so I proceeded to the espresso bar to skip the line. The girl working was the one who had taken my order. I followed her over to the area where they were expediting food only to find out that my order had never crossed over to the kitchen. She told me it would only take a couple minutes for it to be ready. I explained I was on a break from work, and it needed to be done as quickly as possible. I waited 10 minutes more for my order. When someone finally handed me a bag, he asked "is this your order?" I asked, "is that the black bean ravioli?" He answered, "I think so." Exasperated, I opened up my to-go box, and he said "Is that right?" I don't understand how he didn't know what the dish was supposed to look like. No one was remotely apologetic about the delay. The ravioli tasted okay, but they didn't sauté the vegetables properly because it was made so quickly. After a while, all I could taste was raw spinach and onions. It took a lot of breath mints to get the taste out of my mouth. Poor service and poor food means they won't be getting a second chance from me.
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