I took my two year old for a haircut and was told it was a ten minute wait. Turns out it was closer to 30-45mins. The frustrating part is that the lady who said the wait was ten minutes went on break. It would seem to me that she would know if she was going on break and there was only one other employee working, that the wait would be longer. Especially since she was the one who would be cutting my daughter's hair.
As for the haircut itself, my daughter doesn't require much. She's two, has bangs and whispy longer hair in the back. The bangs are slightly crooked. The total time spent on the haircut was five mins. The price of a haircut is $17.95. Luckily since I was a first time costumer I was able to use a coupon and save five t.
Overall I was not impressed. I could have done the cut myself and done a better job. The plus side was that my daughter enjoyed the fun decor and train table.
Update:
I tried again to get my daughter a haircut at Snip-It's. I went in and put my name on the list. I was told a half hour. A half hour came and went so I asked where we were at. The lady said seven kids were ahead of us. Here's the problem...you can put your name on the list and leave. Then When you come back you're magically at the top of the list. This is infuriating for the people who actually wait there. The customer service is awful and the haircuts are mediocre at best. I will not be going back, and I will tell all of friends how bad they are.