I hate to review so badly, but this definitely warranted it.. Kendall and his staff have been nothing but disappointing. The way this dermatology office is ran is absolutely poor. My gf is on acutane and has now gone about a month in between prescription renewals and that should not happen especially on such a harsh medicine such as acutane.
The worst part is that this is the 5 month straight. Every month she calls them continuously to get them to do their job and on average takes over a week to get them to do anything. She should be done with her treatment now but still has 2 more months because the lack of care, execution and professionalism. She has had to follow up continuously to check if they are doing their jobs, in which they promise her they will update her ipledge account right after she leaves the offices and it's usually weeks until they do so...
It has become so bad I went to her last appointment with her and the lady said perfectly clear on a Friday afternoon, "I will update this myself before end of day today," it's two weeks later and we had to pop in the office today to tell them to do their job.
If she wasn't 5 months into her acutane with only a couple left (which once again she should be done by now) then we would definitely switch dermatologists...
Definitely do not recommend!