I've been coming here for five years. I always get the groupon, which makes it affordable. The last two times I've had bad experiences. Today I stood outside in the heat holding my baby (the vacuum guys were already working on my car) while the man who takes the orders tried to upsale the woman in front of me for five minutes. Last time was similar except while I was waiting a man approached me to tell me "my windshield was a mess, full of chips" and offered to fix it if I had glass coverage. There were no chips in my windshield--I'd just had it replaced. I really hope all the hussle and insurance fraud is paying off because they're chasing off their repeat customers.