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  • My husband and I bought a brand new Dutchmen Aspen Trail from this dealership June 2016, we took it on a short trip right away and we were asked to make a list of anything that needed attention so we did and we returned it for the repairs. It was there for over a month and the service department did not return phone calls, etc. A major defect was the awning was not installed properly from the factory and the door bumped into it. The trailer was there for 2 months!! We were told the service person did not order parts, wrong parts were ordered and on and on. We finally got it back and after all the wait, the awning leaks, the thermostat is broken, the LED lights were installed all crooked, the TV wasn't installed properly and our battery was dead. We are beyond disgusted with the service department at this dealership!!!!!!!!!!! The only personal who has kept my husband from driving the trailer through the showroom window is Ed. Honestly I don't want these morons touching my trailer again. I'm going to share this experience with every review website, through social media, etc until these guys pull their heads out and start providing acceptable customer service!! I wish we had never bought it!!
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