I bought a Groupon to have my nails done for an upcoming wedding with the intention of also purchasing a pedicure at full price. I work full-time and none of the online appointments worked for me, so I called to make an appointment instead.
First of all, it took me three days to get a human on the phone. When I finally did speak to someone, she was extremely rude and couldn't have been less accommodating. My friends also bought Groupons and walked in for appointments and ended up leaving and cancelling their deals to get their money back because the woman was yet again, extremely rude.
I signed up for Yelp just to write this review. This place clearly doesn't appreciate new business, so if you want decent customer service with lots of polish options, check out Polished or Sassy Nail Bar instead!