When you're dying to see a new release, that's when Blockbuster is convenient. Just walk in the store and there it is. But for getting movies in the mail, their online service pales in comparison to Netflix.
For this location, one demerit is for being such a small store. They're only interested in renting new releases for 5 bucks, probably because they insist on paying rent to be across the street from Starbucks. Three more demerits are for having really lousy customer service. I've only had bad experiences eight out of ten times I've visited this specific store.
Can't I give you my money to rent a movie without you treating me like dirt? Can I stand in line without having to watch the manager berate employees in plain view to make himself feel important? Apparently not!
From now on I'm only going to Visart on 7th Street. The drive is more than worth it for the selection when I don't want to wait a day for Netflix. And I don't have to deal with more drama than what's in the movie I want to see.