Took 12 hours amongst 2 days to do my hair and It ended up being the worst ombre I've ever had. I requested for Michael but most of the work was done by someone else. The haircut was great and the people were nice, but the lack in skill gives this place a 2/5. My hair ended up going from a black to yellow to silver when I was promised a brown to light ash brown to blue silver, so I asked them to fix it. The colourist tried to say that the yellow brassy colour was actually brown, but it was obviously yellow. I wanted the yellow band around my head to be dyed brown but I ended up with black to silver mess. At this point I didn't trust them to fix my hair again and already paid for the full price the day before.
Overall this place is great for a haircut or simple colouring but be careful if you want a unique ombre.