I somehow managed to miss that this is a motel-style place (where you enter your room directly from the outside, not an inside hallway) when I booked. So for me the biggest negatives were all associated with that (must go outside to get from the room to the front desk/breakfast/business center/workout area, no elevator, etc.) The morning was pretty loud when other guests were all leaving and dragging their suitcases past the door and down the stairs.
The free breakfast was a decent mix of hot and cold foods. There was plenty of seating, but the food area was a bit cramped and the staff were struggling to keep everything replenished. Check in and out were easy. The room was clean and spacious. The room had shampoo, conditioner, and bar soap, but no lotion, which was unusual. The shower could use more light.
The location was great for walking to shops and restaurants. I never felt unsafe, even when we were in areas with few people.