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  • I have numerous friends who have worked for this chain. Amazing customer service. It's what makes it different from every other place. I don't expect 5 star food but I at least expect 4 star service. I have attempted this location a total of three times now. First time was decent, I give you that. The last two times were offensive. The Daytona wings I ordered at 12pm showed up at 12:50. I could understand if the kitchen was backed up but there were only 3 people there. The server completely forgot about our food so when it arrived the fries were cold and the wings were incredibly soggy. The response I was given was "well that is how they always are." Really? At least apologize for the mistake. Nothing was even taken off our bill even though I sent them back! The last time I dined here (hoping they just had a (bad day) was even WORSE service. The girl behind the bar was wearing a black shirt and jeans because she said she was a supervisor. I was there with one of my girlfriends and we were completely ignored. Our food order took 30mins to get in because she was busy chatting with the girls starting their shifts. Once our food was eaten and we were ready for our bill, we asked politely and got it instantly. Unfortunately, it took another 15mins for her to run the card! Complete and utter disrespect. Hooters guidelines state to always serve women and children first. This supervisor was more interested in the latest gossip than a good experience. Hope you guys can weed out the bad at this location. Until then, I'll stick to Buffalo Wild Wings or Twin Peaks.
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