About: http://data.yelp.com/Review/id/7bB8wvaAmGyN9CI2k6ZPTQ

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About: http://data.yelp.com/Review/id/7bB8wvaAmGyN9CI2k6ZPTQ Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2018-05-15 00:00:00 (xsd:dateTime)
itemReviewed	Casa Don Juan Mexican Restaurant
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	1 (xsd:int)
rev:text	Went with to casa Don Juan Henderson Sunday 5/13 around 5:00 for Mother's Day To celebrate with my family party of 9 there was a hostess unfortunately I did not catch her name wearing a lavender/purple skirt we were waiting outside patiently and she called my family in said the table for nine was ready I and my sister stayed behind while everyone went inside, she stood by the door with her hands on her hips being very rude asking if we were part of the party of nine I said yes we were we will be there in a few moments she said your table is ready will you need a highchair? I said no we do not and she was very upset at the fact that we had stayed behind pressuring us that we all needed to be seated at the same time I went inside a few moments after she called my family and I noticed once I came inside my family was still standing there I said what's going on I thought that she was going to seat us? My family was just standing there while she ignored us and seated other people at their tables, I approached her and I said I thought you said our table was ready and she said no it's not ready it's going to be another 10 to 15 minutes I said But you just pressured us to all come inside that our table was ready ? But she wouldn't listen , I said I don't want to talk to you anymore I want to talk to your manager so she called her manager and he came to talk to me , right away when I started explaining my situation I said she has a very bad attitude and needs better customer service he defended her and said well she said that she told you guys it was gonna be another 15 minutes I said no that is not the case she told us that our table is ready , the Manager said I'm going to be honest with you your table is not going to be ready for another 15 to 20 minutes Please calm down it's Mother's Day and try to have a good time I will let her know to please try and control her attitude mean while The same purple skirt hostess sits my family down at the correct table for 9 I told the manager look she is sitting us down now we are going to sit down at our table, and he finally says OK have a good dinner sorry about the inconvenience, not even 30 seconds later as we were all sitting down at the table the manager himself comes and starts yelling at us saying hey hey hey that is not your table !!!why are you sitting here ?!!! and my family said the hostess just sat us down he said no this is a table for nine you guys are a table of 14 !!! I said no we are not 14 people we are the table of nine and he mentioned my brothers name and I said correct that is my brothers name this is our table he completely humiliated us in front of all the customers every one was looking at us ,we felt like we were being scolded like little children when they do bad and we didn't do anything we were about to get up and leave but being that it was Mother's Day and we were there and they had sat us down we decided to stay the remainder of the time the waiters were great both of them were helping us we didn't have to wait for anything, the problem was when we arrived the treatment we had was horrible hostess who thinks She can treat people like trash the manager needs to always hear the customer side first before he makes a judgment in this case he defended his employeeright away and that is unacceptable I am apalled at the way people get treated I know that you could be busy but you have to have good customer service I will not be returning to this restaurant and I will not recommend it to anyone save your time don't come here go to other Mexican restaurants in town not worth it
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Koky

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