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| - I booked a haircut appointment with a "respected stylist" (as per their description on their website) with many experience under his belt.... or so they say. I booked to see him at 3:30, as I plan to go right after work. That day was raining so much that the traffic was bad, obviously I was going to be late. They called me to ask me if I'm still coming to my 2:30 appointment. To which I said I booked the appointment for 3:30, and yes I will still be a little late because of the traffic. They said they have a 4:30 appointment open for me if I wanted it, to which of course I accepted. I was so glad that my day wasn't a complete waste.
I get there and I told them I have the 4:30 appointment, and they were all, "Oh you're the one who had to re-book". I told them how I asked for a 3:30 appointment, not a 2:30 appointment, and I get a, "Oh, is that what happened?" in such a sarcastic tone. They said that my stylist is still busy with another customer. The stylist saw me and said it won't take long. I saw him accepting a customer who just got her hair washed. They said he was worth the wait, so I waited anyway. While waiting everyone seems to be bitter and resentful towards this stylist because he leaves his things around and he takes so long. Not so much of a "respected stylist" I guess.
After a while, I asked again how long before he could accommodate me, and they said 45mins. It was already 5:15, and I have another appointment at 6pm. I asked if they could book me for another time as I don't think I will make it to my other appointment, considering how much traffic there is out there.... I get a, "Oh you're rebooking again...." So they booked me for the next day at 11:15.
I get there the next day at 11am.... and I get a,"Oh you made it...." I was early, but I didn't get washed until 11:45 and didn't get my haircut until 12:30 because he still had another customer with him, who seemed upset because she had haircolour all around her face and all over her hands for some reason.
So I finally met the "star"stylist, and it was the most painful experience ever. He mentioned how I had to re-book an appointment at least 8 times. I mentioned to him that I wanted a mid-length cut because I want it short but not too short because my husband likes my hair long, and he was all, "Well do YOU tell him how to get his haircut?" I like to be pretty for my husband.... so sue me. Aw the conversation for the whole appointment was so awful. I wished he would just shut up and do his job. Speaking of his job, I showed him a picture of a girl with long layers and bangs. It isn't complicated at all as I already have long hair. I even got a "That's it?!?!" from him. If it wasn't complicated, why did he do a completely different haircut? He even told me, "I know it doesn't look like the picture but don't worry, when you get home you can fix it yourself and style it like the picture"
Unbelievable.
So... in conclusion, I give this salon 2 stars (which in my opinion is VERY generous) for the cleanliness and ample parking. I give no stars for the service or the skill within the establishment.... It wasn't worth the re-booking or the wait.
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