It is obvious that Dr. Lines is there just to collect his paycheck. He doesn't refill your scripts unless you make another appointment to go in and see him. Also, the last time I was in I asked him if he could send the script he was providing me with to my pharmacy so that it could save me some time, he replied that it was an inconvenience to him and his office and said I'd have to walk it in myself. I've never experienced any Doctor's office where they were unwilling to send a script in for me out of inconvenience. If you want a genuine Dermatologist who cares what's going on with you, do not go here!