I'm looking for a company to help make my life easier, not give me a headache every time I talk to them. Scheduling an appointment was a chore, their website gave me a price quote that they don't even offer (not even sure how that's possible ), we had to remind them to bill us, and our appointment time was changed the day of... really should have been wary after all of this, but we went ahead with the cleaning.
It took the lady 3 hours to clean our 2 bed 2 bath apartment, and she didn't even touch one of the bedrooms... It was an okay clean, we've received better from other companies, but this one is slightly cheaper so we were willing to give them another shot.
Tried booking with them last week and was told that since we didn't book an appointment right after our last one we didn't qualify for the reoccurring discount. I informed them when we scheduled our first appointment that I was looking for a monthly service, and was never told to book at the end of the first appointment for a discount. There was no follow up from their end, and I'm not going to pay $45 an hour for just an okay job. Do yourself a favor and pay a few dollars more for a better customer service and a better clean.