When we arrived there were 4 adults and a baby. The greeter had an attitude about the stroller. She then brought a high chair that we didnt ask for and was rude that we didn't want to put the baby in it. The table she prepared for us was dirty and sticky. The manager came over and took our drink orders. We were seated near the bar and the kitchen. It took 20 mins to get our drinks. We watched the bar staff touch ever garnish including ours and a server licking her fingers as she delivered food. We ordered a second round of drinks. My husband was given a smaller beer in a plastic cup but charged the same price as the larger beer. No explanation for this. We counted 21 staff members and only the bartenders and 1 waitress, whom wasn't ours, was actually doing much work. 50 mins after arriving we received our food. A chicken sandwich 2 burgers and a Tuscan chicken pasta. Evertthig was cold except the fries. We complained to the manager but he only offered us a basket of fries. We declined and asked for the bill. That took forever also. We spent 2 hours there with the worst service I have ever experienced, cold food, and unhappy waitstaff. All that we could do was laugh about it.