All of the employees are very sweet, and worked very well with my daughter. They also for us in right away, despite having no appointment. I wasn't very happy with the cut, however. I suggested that the stylist part my hair on the side when she cut it, since that is the way her hair naturally parts and she always wears it. She told me that you're supposed to cut it with a center part, so everything distributes evenly. I now have a daughter with noticeably uneven hair. In my opinion, that's way too much money for a bad haircut that requires me to pay for another haircut right away. I won't be returning.