I am basing my rating on my attempt to eat at Pamplemousse. I was just visiting for the week and I've eaten at the Pamplemousse in Del Mar (San Diego County), so I wanted to try one in Vegas. We showed up for lunch after seeing the sign that says open for lunch. We walk up to the door and it's locked. We see through the window that there is a sign that says, "open for lunch" but no one is coming to the door. So we walk back to the car and try calling the number. A women answers and tells us that they are open for lunch except on Wednesday's. As we are leaving, someone comes out and puts a sign on the door to say they aren't serving lunch (now they tell us!)
O.K., these things happen so we decide to give it another try on Thursday. We drive all the way back up to the restaurant and sure enough the door is open and we walk in. No one is around. No one in the restaurant, no one answering the phone after the 8th ring and no one to greet us. So we are standing there at the podium for about 5 minutes, we even grab our own menu's just to get the jump on the ordering. As we are standing there we hear people in the kitchen but still no one comes out. Finally, we decided if this is how it is before we even get seated than we had enough. So we left.
Needless to say, we really felt that this experience was inexcusable!