I hate writing poor reviews, I really do, and I take the time to resolve the issues FULLY before I take the time to write a negative review. I think 12 months is long enough of a wait...so here I am.
I purchased a 50/10 internet. Since I had this installed, there has never been a time when I have been above 15/5. That's pretty shoddy advertisement and then delivery on service.
Bottom line - Customer Support has been rude. Techs have missed multiple appointments and my service still sucks.
Stay away from COX.